Payment Policy

Effective Date: July 15, 2026

This Payment Policy outlines the payment methods, security practices and billing procedures for purchases made on https://www.enzymeskincare.com, operated by Sichuan Shidai Yineng Culture Media Co., Ltd..

Accepted Payment Methods

We accept secure payment methods available at checkout. Payment is processed through authorised third-party payment service providers using industry-standard security controls.

Payment methods may include credit cards, debit cards and other secure digital payment options, depending on your country of residence and the options displayed at checkout.

Currency

All prices on our Website are listed in United States Dollars (USD). If your payment method or bank account is denominated in a different currency, your bank or payment provider may apply a currency conversion fee. We are not responsible for any such fees.

Payment Authorisation

When you place an order, your payment method will be charged at the time the order is submitted. All orders are subject to fraud screening and authorisation by the payment provider. If the payment is declined or cannot be authorised, the order will not be processed and you will be notified.

Payment Security

We take the security of your payment information seriously. All payment transactions on our Website are processed using SSL/TLS encryption to protect your data during transmission. We do not directly store full credit card or debit card numbers on our servers. Payment data is handled securely by our authorised payment-service providers in accordance with their privacy and security policies.

Failed or Declined Payments

If a payment is declined or fails, the order will not be processed. You will receive a notification and may attempt to complete the purchase again with a different payment method, if available.

Duplicate Charges

If you believe you have been charged more than once for the same order, please contact our customer service team at support@enzymeskincare.com with your order number. We will investigate and resolve any duplicate charges promptly.

Refund Method

Refunds, when issued in accordance with our Refund and Return Policy, will be returned to the original payment method used at checkout. Please allow the applicable processing time for the refund to appear in your account.

Taxes and Duties

Applicable taxes, if any, will be displayed at checkout. International orders may be subject to customs duties, import taxes and VAT imposed by the destination country. These charges are the responsibility of the customer. Please see our Shipping Policy for more information.

Contact Information

For payment-related questions, please contact us:

• Email: support@enzymeskincare.com
• Phone: +86 13980551004
• Address: No. 69, Bldg 2, 118 Weijianian 1st Rd, Jinniu District, Chengdu, China